Privacy Policy

At MONA Beauty, we value your privacy. We process your personal data carefully and in accordance with the General Data Protection Regulation (GDPR). In this privacy policy, we explain what data we collect, why we collect it, and how we protect it.

1️⃣ Who we are

MONA Beauty

Website: https://bymona.nl

Email: info@bymona.nl

MONA Beauty is responsible for the processing of your personal data as described in this privacy policy.

2️⃣ What data we collect

We only collect data that is necessary to properly provide our services, such as:

• First and last name
• Address and place of residence
• Email address
• Phone number
• Payment and order details
• IP address and website usage (for security and statistics)

3️⃣ Why we use this data

We use your data for the following purposes:

• Processing and shipping orders
• Processing payments
• Providing customer service and support
• Improving our website and services
• Compliance with legal obligations (such as administration)

4️⃣ How long we store data

We do not store your data longer than necessary:

• Order and invoice data: maximum 7 years (obligation under tax law)
• Contact and service details: as long as necessary for customer service
• Marketing and newsletter data: until you unsubscribe or request removal

5️⃣ Sharing data with third parties

We share your data only with trusted partners who help us provide our services, such as:

• Shopify (web store platform and hosting)
• Payment providers (such as Shopify Payments, iDEAL, PayPal)
• Shipping services (such as PostNL or DHL)
• Administrative partners (for accounting)

These parties only process data according to our instructions and not for their own purposes.

6️⃣ Cookies

Our website uses cookies to ensure proper functioning of the website, to analyze shopping behavior, and to improve the user experience.

You can always disable cookies through your browser settings, but some features of the website may then not work optimally.

7️⃣ Data Security

We take appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, and disclosure. The MONA Beauty website uses a secure SSL connection (identifiable by the lock icon in the address bar).

8️⃣ Your rights

You are always entitled to:

• Access to your personal data
• Correction of incorrect data
• Deletion of your data (“right to be forgotten”)
• Restriction of or objection to processing
• Transfer of data to yourself or another party

Do you wish to exercise one of these rights?

Please send an email to info@bymona.nl and we will respond within 14 days.

9️⃣ Complaints

Are you not satisfied with how we handle your data?

Contact us at info@bymona.nl.

If you cannot reach an agreement with us, you can always contact the Dutch Data Protection Authority (www.autoriteitpersoonsgegevens.nl).

10️⃣ Changes to this Privacy Policy

MONA Beauty reserves the right to amend this privacy policy at any time. The most recent version can always be found at https://bymona.nl .